Community Guidelines

1. What the Community Is For

Planning a celebration is mostly a private scramble: a dozen tabs open, a budget that moves, and nobody to ask. The Community exists so that part happens out loud, among people who have been through it and people who do it for a living.

Ask a question and get an answer from someone local. Share how your celebration actually went, including the parts that were hard. Find the Event Pro who handled a room like yours. That is the whole idea.

2. Who Is Here

Anyone with a Zamala account can read, post, reply and celebrate a post. Two kinds of people share this space:

• Hosts — people planning a wedding, a birthday, a quinceañera, a sangeet, a corporate evening, a memorial, or anything else worth gathering for.
• Event Pros — the photographers, caterers, DJs, florists, venues and everyone else who works these celebrations.

Posting is free for everyone. Being an Event Pro does not buy you reach here, and being a host does not make your question less welcome than a professional’s answer.

3. What Belongs in a Post

• First-hand experience. What you did, what it cost, what you would do differently.
• Real questions. Specific beats vague: a date, a neighbourhood, a guest count and a budget get you a useful answer.
• Your own work, shared plainly. Event Pros are welcome to post their celebrations. Show the work, skip the sales pitch.
• Cultural knowledge. How a tradition is actually done, who to ask, what matters. This is the knowledge our city has and the internet usually does not.

Every post lives in a room — by topic, by culture, by city. Pick the one that fits so the people who care about it find you.

4. Photos and the People in Them

Post photos you took, or that you have the right to post. If you hired a photographer, the images are usually theirs to license — check before posting, and credit them when you do.

Celebrations are full of guests who did not sign up for an audience. Ask the people in a photo before you post it, and take it down if someone asks. Never post a close-up of a child who is not yours.

A check-in shares where you are and roughly when. It expires on its own. Think twice before checking in from a private home, yours or anyone else’s.

5. Mentioning an Event Pro

You can mention the Event Pros who worked your celebration. They are notified, and nothing appears on their page until they accept it — a mention is an offer, not a tag you can place on someone’s business.

Event Pros: accepting a mention is how a real celebration reaches your page, and you choose which collection it lands in. Declining is always fine and nobody is told why.

Do not mention a Pro you did not work with to borrow their audience, and do not mention someone in a post that criticises them. Criticism of a Pro belongs in a review, where they have a right of reply — see our Review & Content Guidelines.

6. What Is Not Allowed

• Cruelty. Harassment, slurs, or attacks on a person or a business. Disagree with the choice, not the human.
• Hate. Anything that demeans people for their race, faith, origin, disability, gender identity or who they love. Celebrations here belong to every culture in this province.
• Other people’s private details. A home address, a phone number, a guest list, a private message — not yours to publish.
• Spam and repetition. The same promotion posted across rooms, link drops, engagement bait, anything automated.
• Invented experience. A celebration that did not happen, work that is not yours, prices you never paid.
• Adult, violent or illegal content, and anything that puts a minor at risk.
• Impersonation. Posing as another person, another business, or as Zamala.

7. How Moderation Works

Anyone can report a post or a reply from its menu. Reports reach our moderators, who look at the content and the context.

• Hidden. The post stops being visible while we look at it, or stays hidden if it broke a rule. The author keeps it and can edit or delete it.
• Removed. Clear breaches come down, along with their replies.
• Account action. Repeated or serious breaches cost the ability to post, and in the worst cases the account itself.

You can delete your own posts at any time. Deleting an account removes your Community profile and your posts with it.

We moderate with human judgement, helped by automated checks. We do not remove a post for being critical of Zamala.

8. Reporting and Contact

Use the report option on the post first — it carries the context we need. For anything that does not fit a report, or to ask us to look again at a decision, write to contact@zamala.ai.

If someone is in immediate danger, call your local emergency services first. We are a small team and cannot respond in real time.